IMPORTANT: BY ACCESSING OR USING THE SERVICES (DEFINED BELOW), YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS (DEFINED BELOW). IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICES.

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       1. Acceptance of Terms

These PlayVault Terms of Service together with the PlayVault Privacy Policy available at www.playvault/privacy-policy.co (the "Terms") form a binding agreement between you ("you" or "user") and PlayVault Ltd ("PlayVault" or "we")., and govern your access to and use of PlayVault’s  platform for achievements and rewards services to users of third-party games (the "Services"). By accessing or using the Services in any way or manner you agree to abide by, and be bound, by these Terms.

ARBITRATION NOTICE. THIS AGREEMENT CONTAINS AN ARBITRATION CLAUSE IN SECTION 13 BELOW. EXCEPT FOR CERTAIN TYPES OF DISPUTES, AS EXPLAINED IN SECTION 13, USERS FROM THE U.S.A. AND PLAYVAULT AGREE THAT DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING INDIVIDUAL ARBITRATION, AND USERS FROM THE U.S.A. AND PLAYVAULT WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

We reserve the right to update or modify these Terms at any time. In the event of a material change, We shall notify you via email or by means of a prominent notice on the Services. You should check our Services periodically and review changes to the Terms at the following URL: www.playvault/terms-and-conditions.co. By continuing to use the Services after such changes become effective, you agree to be bound by the updated Terms.

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      2. License

Subject to your full compliance with these Terms, PlayVault grants you, and you accept, a personal, non-exclusive, non-transferable, non-sublicensable, revocable, limited license to access and use the Services solely for your personal, non-commercial use. The license may be suspended or terminated by PlayVault, in its sole discretion, at any time.

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      3. Limitations on Use 

You agree not to (i) sell, license (or sub-license), lease, assign, transfer, pledge, or share your account or any of your rights under these Terms with/to any third party; (iii) use, or encourage, promote, facilitate or instruct others to use the Services for any illegal, harmful or offensive use; (iv) transmit or upload any viruses, spyware or other harmful, infringing, illegal, disruptive or destructive content, messages or files; (v) perform any act that destabilizes, interrupts or encumbers the Services or their servers or use “load testers”, that enable sending more request messages to the servers of the Services, in a given period of time, than a human can reasonably send in that time period by using the Services; (vi) create false personas, multiple identities, set up an account on behalf of someone other than yourself or create another account after we have already disabled your account; (vii) penetrate or circumvent or attempt to penetrate or circumvent any technical restrictions or limitations included in the Services or its servers; (viii) use any automated means in respect of the Services, such as internet bots to generate automated actions or engagements or any software or script that can falsify data relating to device input or output (e.g., autoclicker and autoscrolling programs) or emulators of any kind or software that can be used to modify games or unlock in-game content; (ix) use an account with a rooted device or any device with root access or privileged control; or (x) use the Services from any jurisdiction from which such use is illegal or requires PlayVault to obtain any license or governmental permit. You are solely responsible for obtaining, paying for, repairing and maintaining all the equipment, software, hardware and services required for getting access to and using the Services.

You may not use VPN services or any other technology or means or methods, to obscure or disguise your location. We may use technologies to prevent fraudulent activity, verify your geographic location and restrict access to the Services from any locations. 

The Services are only available to U.S. residents and users are prohibited from accessing or using the Services if they are located in any jurisdiction where the Services are prohibited by law.

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      4. Ownership of Proprietary Rights

The Services, including without limitation any underlying data, software, algorithms, technology, design, layout, logos, tradenames, text, images, sound, music, videos, Feedback (defined below), "look and feel" and features and any enhancements, improvements and derivatives thereof and all Intellectual Property Rights related thereto ("PlayVault IPR") are the exclusive property of PlayVault and/or its licensors who retain all right, title and interest in connection therewith.

No transfer or grant of any rights by PlayVault is made or is to be implied by any provision of these Terms or by any other provision contained in the Services with respect to the PlayVault IPR or otherwise, except for the limited license set forth in Section 2 above.

We appreciate hearing from our users and welcome your comments regarding the Services. Notwithstanding anything to the contrary herein, please be advised, however, that if you send us ideas, suggestions, inventions, or materials regarding the Services ("Feedback"), we shall: (i) own all right, title and interest in and to the Feedback without any restriction; (ii) not be subject to any obligation of confidentiality; and (iii) you grant PlayVault a perpetual, irrevocable, royalty-free, worldwide license to use and exploit such Feedback without restriction or obligation, and without compensation or credit to you or any other person.

"Intellectual Property Rights" means, without limitation, any and all rights, worldwide, whether registered or not and associated with (a) works of authorship, designs, mask works and photography including copyrights; (b) trademarks, service marks, domain names, logos, trade names, trade dress, the right to publicity and goodwill rights; (c) patents, patent applications and industrial designs; (d) trade secrets; (e) rights analogous to those set forth herein and any other proprietary rights relating to intangible property; (f) divisions, continuations, renewals, reissues and extensions of the foregoing (as applicable) now existing or hereafter filed, issued, or acquired.

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      5. Your Account 

You may be able to fulfill certain offerings on the Service without an account, but you will not be awarded or be able to redeem any rewards without registering and maintaining a valid account. You are solely responsible for all activity conducted in the Services under your credentials. Keeping your credentials safe is your sole responsibility. If you have any reasons to suspect that your credentials were discovered by any third party or that there was an unauthorized access to your account you will immediately notify PlayVault and modify your login information. 

The Services are not intended for use by persons under the age of eighteen (18) years old. By using the Services, you represent that you are at least eighteen (18) years old  or the age of majority in your jurisdiction, whichever is higher, and can form legally binding contracts under applicable law and you undertake to monitor your account to ensure that no minor under that age has access to the Services. You agree and accept that any activity conducted through your account using your credentials will be presumed to have been carried out by you.

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      6. User Warranties and Representations

You represent and warrant to PlayVault that: (i) your use of the Services shall comply with all applicable laws, regulations, licenses and permits; (ii) all of the information you provided is true and up to date; and (iii) all achievements and challenges related to your account on the Services were achieved by your activity and not by any third party.

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       7. Rewards

Rewards may be awarded to users who open an account on the Services and complete certain tasks, reach certain milestones, achievements, engagements or take certain actions or win contests in games connected to their account on the Services. Rewards are provided on an availability basis, based on a certain inventory or pool of rewards; if the pool runs-out, you may not be able to receive your reward. 

Some of the rewards offered on the Service are provided by third parties and are not under the control or responsibility of PlayVault. PlayVault will have no liability with respect to the rewards, including with respect to quality, defects, color, availability, including any claim under any theory of product liability or any descriptions that are provided by the applicable provider of the reward. PlayVault provides the rewards for your convenience for fun and recreational purposes and you shall not have any claim in respect thereof.

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PlayVault may, in its sole discretion, offer as rewards gift cards or coupons that offer credit or a discount to third party products or services. When you win a gift card or coupon, please read and comply with its terms, for example: each has an expiration date; coupons and gift cards are often limited to some of the stores or products of the applicable business; use may be limited to certain states; other discounts often do not apply on top of the credit/discount provided by the gift card or coupon, etc. PlayVault shall not have any liability or responsibility for the products or services purchased with the coupons or gift cards from such third parties. It is hereby clarified that gift cards and coupons may not be redeemed for cash.

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PlayVault may, at its sole discretion, offer you access to digital points that can be redeemed for rewards (“Units”) for winning contests, completing certain tasks or taking certain actions or reaching milestones and achievements. Units have no monetary value and may not be redeemed for real money, physical goods or services. Units may only be used in order to redeem certain rewards on the Service, such as virtual content, coupons etc. Units may not be exchanged or traded and do not have a cash value. You understand that you have no right, title or interest in any Units. The Units, once used, are non-refundable. It is hereby further clarified that upon use of the Units you will not have any complaints or claims and the transaction is deemed final and no refunds are possible thereafter. PlayVault reserves the right to manage, control, change and/or cancel Units or the way any of them work at its sole discretion and without prior notice, including the manner of obtaining and the availability of Units. The services and rewards offered by PlayVault in exchange for Units may be discontinued or modified at any time in our sole discretion.  Units may only be held by legal residents of countries where access to and use of the Services are permitted. You acknowledge that all of your Units and account content and information and rewards entitlements, may be irrevocably deleted if your account or this Agreement terminates or expires for any reason or if you delete the PlayVault mobile application.

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Units and rewards shall be offered at PlayVault’s sole discretion and may be withdrawn at any time and for any or no reason. In some cases rewards or Units will not be awarded due to technical issues or failure to retrieve gameplay data from the relevant game partner or platform. You hereby waive any claim in respect thereof or if a reward or Unit were not awarded to you despite reaching a certain milestone or achievement for any reason. Generally, you should expect delays in receiving Units and rewards, but if Units or rewards do not appear in your account after 14 days, please contact us at support@playvault.co.

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Please note that conditions for earning Units and rewards and the amounts awarded thereof vary between different users and are not the same for all, even for identical actions or interactions.

The representative value of Units and rewards will be applied against the pre-tax purchase amount and is exclusive of taxes, fees, and shipping and handling charges. You are responsible for all federal, state, and local taxes and any other costs of accepting and using the reward or Unit.

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PlayVault is not responsible for third-party rewards, their quality, terms of use, or fulfillment. Users must read and comply with the applicable terms from reward providers.

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We reserve the right to change, suspend, or cancel all or a portion of a rewards program at any time and to run tests or experiments to evaluate the effectiveness of different reward structures, incentives, and other features available through our Services. The usability and “value” of Units on the Services can change at any time without prior notice. Units and rewards are for fun and entertainment only, as and when available and should not be relied upon. 

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      8. Third-Party Content

The Services may promote, reference, or link to games, content, or services provided by third parties (“Third-Party Content”), including content hosted within third-party games integrated with or discoverable via PlayVault. PlayVault does not own, control, or assume responsibility for any Third-Party Content.

 

Your interactions with Third-Party Content are solely between you and the relevant third party and may be governed by their own terms of service or privacy policies. PlayVault does not endorse, warrant, or assume any responsibility for such content, including its accuracy, reliability, security, lawfulness, or performance.

 

Any transactions you conduct with third-party providers, including in-game purchases, account creation, or content submissions, are solely between you and that third party. PlayVault shall not be a party to, nor liable for, any disputes arising from such interactions.

 

      9. Privacy

PlayVault's privacy practices are governed by PlayVault’s privacy policy, the most updated copy of which can be found at: www.playvault/privacy-policy.co ("Privacy Policy").

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    10. Disclaimer

YOU AGREE THAT YOUR USE OF THE SERVICES SHALL BE AT YOUR OWN RISK. THE SERVICES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, ESPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, PLAYVAULT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE.

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PLAYVAULT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE.

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PLAYVAULT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE PLAYVAULT IPR OR SERVICES INCLUDING WITHOUT LIMITATION THEIR CORRECTNESS, COMPLETENESS, ACCURACY, RELIABILITY, AVAILABILITY OR OTHERWISE. YOU ARE RESPONSIBLE FOR TAKING ALL PRECAUTIONS NECESSARY OR ADVISABLE TO PROTECT YOU AGAINST ANY DAMAGE OR LOSS THAT MAY ARISE BY VIRTUE OF YOUR USE OF OR RELIANCE UPON THE SERVICES.

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PLAYVAULT PROVIDES THE SERVICES FOR YOUR CONVENIENCE ONLY AND THE OFFERINGS AND ANY PROMOTIONAL CONTENT IS FROM THIRD PARTY ADVERTISERS OR INFLUENCERS AND CONTENT CREATORS, AND NOT FROM PLAYVAULT. PLAYVAULT DOES NOT ENDORSE OR RECOMMEND ANY BRAND, SERVICE, APPLICATION, WEBSITE OR PLATFORM. 

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SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

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     11. Limitation of Liability

TO THE MAXIMUM PERMITTED UNDER LAW, UNDER NO CIRCUMSTANCES WHATSOEVER WILL PLAYVAULT AND ITS AFFILIATES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS, SUBCONTRACTS AND SUPPLIERS BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY OTHER ENTITY, FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, UNDER ANY LEGAL THEORY, WHETHER BY CONTRACT, TORT OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY LOST PROFITS AND LOST BUSINESS OPPORTUNITIES, BUSINESS INTERUPTION, LOSS OF INCOME, LOSS OF DATA OR OTHER INTANGIBLE LOSSES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT DEROGATING FROM THE FOREGOING, IF DESPITE THE FOREGOING PLAYVAULT WILL BE FOUND LIABLE OR RESPONSIBLE BY A COMPETENT AUTHORITY, UNDER ANY LEGAL THEORY, PLAYVAULT’S AGGREGATE LIABILITY SHALL NOT EXCEED $100. 

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SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

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     12. Indemnification

You agree to defend, indemnify and hold harmless PlayVault and anyone on its behalf, including but not limited to, all of its owners, managers, officers, affiliates, employees, licensors and suppliers from any losses, expenses, costs, claims, damages (including attorneys' fees, expert fees' and other costs of litigation) and liability arising from, incurred as a result of, or in any manner related to: (i) your use of the Services; (ii) any breach of these Terms. 

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    13. Termination

We may suspend or terminate your account and right to access or use the Services immediately, at any time and at our sole discretion, without notice. Upon termination or expiration, all licenses and rights granted to you shall immediately cease, you shall immediately cease using the Services and the following Sections shall survive: 1,3, 4, 6, 7, and 10-15.

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14. BINDING ARBITRATION

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14.1. Applicability of Arbitration Agreement for USA Users.

All claims and disputes between users from the USA and PlayVault, arising out of or relating to this Agreement or the use of the Services that cannot be resolved in small claims court will be resolved by binding arbitration on an individual basis ("Disputes"), except that you and PlayVault are not required to arbitrate any dispute for enforcement or infringement of either party's Intellectual Property Rights ("Excluded Disputes"). Any and all Disputes relating to, arising out of, or in any way in connection with your rights of privacy and publicity are not Excluded Disputes.

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14.2. Arbitration Rules.

The Federal Arbitration Act governs the interpretation and enforcement of this dispute-resolution provision. Arbitration will be initiated through the American Arbitration Association ("AAA"). If the AAA is not available to arbitrate, the parties will select an alternative arbitral forum. The rules of the arbitral forum will govern all aspects of this arbitration, except to the extent those rules conflict with this Agreement. The AAA Consumer Arbitration Rules governing the arbitration are available online at www.adr.org or by calling the AAA at 1-800-778-7879. The arbitration will be conducted by a single neutral arbitrator. Any Disputes where the total amount sought is less than $10,000 may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief. For Disputes where the total amount sought is $10,000 or more, the right to a hearing will be determined by the arbitral forum's rules. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

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14.3. Additional Rules for Non-appearance Arbitration.

If non-appearance arbitration is elected, the arbitration will be conducted by telephone, online, written submissions, or any combination of the three; the specific manner will be chosen by the party initiating the arbitration. The arbitration will not involve any personal appearance by the parties or witnesses unless the parties mutually agree otherwise.

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14.4. Authority of the Arbitrator.

The arbitrator will decide the jurisdiction of the arbitrator and the rights and liabilities, if any, of you and PlayVault. The dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any claim or dispute. The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum's rules, and this Agreement. The arbitrator will issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and PlayVault.

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14.5. Waiver of Jury Trial.

YOU AND PLAYVAULT WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, OTHER THAN IN RESPECT OF EXCLUDED DISPUTES. You and PlayVault are instead electing to have claims and disputes resolved by arbitration. In any litigation between you and PlayVault over whether to vacate or enforce an arbitration award, YOU AND PLAYVAULT WAIVE ALL RIGHTS TO A JURY TRIAL, and elect instead to have the dispute be resolved by a judge.

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14.6. Waiver of Class or Consolidated Actions.

ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER, MARKETING AFFILIATE OR USER. If, however, this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor we are entitled to arbitration; instead all claims and disputes will be resolved in a court as set forth in Section 13.12 below.

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14.7. Confidentiality.

No part of the procedures will be open to the public or the media. All evidence discovered or submitted at the hearing is confidential and may not be disclosed, except by written agreement of the parties, pursuant to court order, or unless required by law. Notwithstanding the foregoing, no party will be prevented from submitting to a court of law any information needed to enforce this arbitration agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.

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14.8. Right to Waive.

Any rights and limitations set forth in this arbitration agreement may be waived by the party against whom the claim is asserted. Such waiver will not waive or affect any other portion of this arbitration agreement.

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14.9. Opt-out.

You may opt out of this arbitration agreement. If you do so, neither you nor PlayVault can force the other to arbitrate. To opt out, you must notify PlayVault in writing no later than thirty (30) days after first becoming subject to this Agreement. Your notice must include your name and address, the email address and phone number you provided through the App when you registered or made a purchase, and an unequivocal statement that you want to opt-out of this arbitration agreement. You must submit a request at the following email address: support@playvault.co.

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14.10. Small Claims Court.

Notwithstanding the foregoing, either you or PlayVault may bring an individual action in small claims court.

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14.11. Arbitration Agreement Survival.

This arbitration agreement will survive the termination of this Agreement and your relationship with PlayVault.

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14.12. Venue for Excluded Disputes.

Excluded Disputes shall be governed by and construed exclusively in accordance with the laws of the State of Israel, without regard to the principles of conflict of law therein. The parties consent to the exclusive jurisdiction of the competent courts of Tel Aviv-Jaffa, Israel in respect of Excluded Disputes and hereby submit themselves to the exclusive jurisdiction of these courts.

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14.13. U.N. Convention.

The application of the United Nations Convention of Contracts for the International Sale of Goods or other international laws is expressly excluded, whether the claim is in arbitration or at court.

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15. General

(i) Excluded Disputes and disputes with non-USA users shall be governed by and construed in accordance with the laws of Israel, without regard to the principles of conflict of law therein. The parties consent to the exclusive jurisdiction of the courts of Tel-Aviv in respect of Excluded Disputes and disputes with non-USA users and the parties hereby submit themselves to the exclusive jurisdiction of these courts. The application of the United Nations Convention of Contracts for the International Sale of Goods or other international laws is expressly excluded, whether the claim is in arbitration or at court; (ii) if any provision of these Terms is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable and if such provision is determined to be invalid or unenforceable nonetheless, the provision shall be deemed to be severable from the remainder of these Terms and shall not cause the invalidity or unenforceability of the remainder of these Terms; (iii) You acknowledge and agree that PlayVault has the right, at any time and for any reason, to redesign or modify the Services and presentation of Your Content and other elements of the Services or any part thereof; (iv) these Terms are the entire agreement between you and PlayVault regarding the subject matter herein; (v)  PlayVault may assign these Terms, in whole or in part, in its sole discretion. You are not entitled to assign or otherwise transfer the Terms, or any of your rights or obligations hereunder, to any third party without the prior written consent of PlayVault. Any unauthorized assignment will be void and of no force or effect; (vi) no provisions of these Terms are intended or shall be construed to confer upon or give to any person or entity other than you and PlayVault any rights, remedies or other rewards under or by reason of these Terms; (vii) PlayVault's failure to enforce any rights granted hereunder or to take action against you in the event of any breach hereunder shall not be deemed a waiver by PlayVault as to subsequent enforcement of rights or subsequent actions in the event of future breaches; (viii) all waivers must be in writing. Any waiver or failure to enforce any provision of these Terms on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion; (ix) ANY CAUSE OF ACTION INITIATED BY YOU AND ARISING OUT OF OR RELATED TO THE SERVICE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED AND YOU SHALL BE DEEMED TO WAIVE ANY CLAIM YOU MAY HAVE IN ESPECT THEREOF.

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If you have any further questions or require further clarification, please contact us by sending an e-mail to: support@playvault.co. 

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Last updated: July 13, 2025.